This Privacy Policy explains what personal data 6 win collects from players in the Philippines, how that data is used, and what rights you have over your information. By registering an account or using the platform, you confirm that you have read and understood this policy.
When you register on the 6 win platform, we collect the personal information you provide directly, including your full name, date of birth, email address, mobile number, and preferred payment details. We also collect identity verification documents such as a government-issued ID when required to confirm your eligibility to play. During your use of the platform, we automatically collect technical data including your device type, browser, IP address, and session activity logs. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for players in the Philippines. We do not collect more information than is necessary for the purposes described in this policy, and we do not sell your personal data to third parties.
Payment transaction records are retained as required by applicable financial regulations and our licensing obligations. If you contact our support team, the content of those communications may also be stored to help resolve your query and improve our service quality. All data collection practices are carried out in accordance with the Data Privacy Act of 2012 of the Philippines and other applicable data protection standards.
The personal information we collect is used primarily to operate and manage your 6 win account, process deposits and withdrawals in Philippine pesos, verify your identity, and communicate important account updates to you. We also use your data to comply with our legal and regulatory obligations, including anti-money laundering checks and responsible gaming monitoring. Aggregated and anonymised data may be used internally to analyse platform performance and improve the gaming experience, but this data cannot be used to identify you individually.
Access to your personal data within 6 win is restricted to staff and systems that genuinely need it to perform their functions. We may share your information with trusted third-party service providers — such as payment processors and identity verification partners — but only to the extent necessary to deliver the services you use. These third parties are contractually required to handle your data securely and in line with this policy. We will disclose your information to government authorities or regulators only when legally required to do so.
As a player based in the Philippines, you have the right to access the personal data we hold about you, request corrections to any inaccurate information, and ask us to delete your data in circumstances where we no longer have a lawful basis to retain it. You may also object to certain types of processing, request that we restrict how we use your data while a dispute is being resolved, and ask for a copy of your data in a portable format. To exercise any of these rights, you can contact our support team through the live chat channel available on the platform. We will respond to all verified data requests within a reasonable timeframe and in accordance with the requirements of the Data Privacy Act of 2012. If you believe your data privacy rights have been violated, you also have the right to lodge a complaint with the National Privacy Commission of the Philippines.
You may update certain personal details directly from your account settings at any time. For changes to core identity information — such as your registered name or date of birth — you will need to contact support and provide supporting documentation. We take the accuracy of your personal data seriously, as errors can affect your ability to withdraw funds or pass verification checks. If you close your account, we will retain only the data we are legally required to keep, and all other personal information will be deleted or anonymised in line with our data retention schedule.
We apply industry-standard technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the 6 win platform is encrypted using secure protocols, and sensitive account information is stored in protected systems with strict access controls. Our security team monitors the platform continuously for suspicious activity, and any potential data incidents are investigated and addressed promptly. We regularly review and update our security practices to keep pace with evolving threats and to maintain the trust of our players in the Philippines.
While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play an important role in keeping your account safe — use a strong, unique password, do not share your login credentials with anyone, and contact support immediately if you suspect unauthorised access to your account. We will never ask you for your password via email, chat, or any other channel. If a security incident occurs that is likely to affect your rights, we will notify you as required by applicable law.
Straight answers to what Filipino players commonly ask about how their data is handled.
No, 6 win does not sell your personal information to third parties under any circumstances. Your data is shared only with trusted service providers — such as payment processors and identity verification partners — who are contractually bound to handle it securely and solely for the purpose of delivering the services you use on the platform. We do not share your data for advertising or marketing purposes with external organisations. If you have concerns about how your data is shared, you can contact our support team for a full explanation at any time.
When you close your 6 win account, we retain only the personal data that we are legally required to keep — for example, transaction records and identity verification documents that must be held for a defined period under Philippine financial regulations and our licensing obligations. All other personal information that is no longer needed will be deleted or anonymised in line with our data retention schedule. If you want to know exactly what data is retained and for how long after account closure, you can submit a data access request through our support team and we will provide a clear written response.
Yes, you have the right to request a copy of the personal data we hold about you at any time. To make a data access request, contact our support team through the live chat channel on the platform and provide sufficient information to verify your identity. We will process your request and provide the relevant data in a clear, portable format within the timeframe required by the Data Privacy Act of 2012 of the Philippines. There is no charge for making a reasonable data access request. If you believe any of the information we hold is inaccurate, you can also request a correction at the same time.
Our support team is available to help with any data privacy queries. You can also check the FAQ page for quick answers, or head to the Responsible Gaming page to learn about the tools available to help you manage your account.